1. Overview
At Safety Stop Australia, your privacy is important to us. We are committed to protecting the personal information you share with us in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our business, including through our website, social media, and other digital platforms.
2. What Personal Information We Collect
The type of personal information we may collect includes (but is not limited to):
Your name
Email address
Phone number
Shipping and billing address
Payment details (note: we do not store credit card details)
Business or company name (if applicable)
IP address and device information
Information you provide in contact forms, emails, or when engaging with our services
We collect this information when you:
Purchase a product or service
Subscribe to our newsletter
Contact us via email, form or social media
Interact with our website (including analytics tools and cookies)
Become a display or affiliate partner
3. Why We Collect Your Information
We only collect and use your information for purposes including:
Fulfilling orders and providing customer service
Managing your account or partnership
Sending promotional communications (only with your consent)
Responding to enquiries or feedback
Improving our products, services, and website experience
Complying with legal obligations
4. How We Collect Your Information
We collect your personal information directly from you unless it is unreasonable or impractical to do so. This includes:
When you fill out forms on our website
When you contact us via phone, email, or social media
Through cookies and analytics tools (e.g., Google Analytics)
We may also collect information from third-party providers like payment gateways or marketing platforms, but only where you’ve given consent.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze website performance
Understand visitor behavior
Improve your browsing experience
You can opt out of cookies via your browser settings, but this may affect your use of our site.
6. How We Store & Protect Your Information
We store your personal information securely using industry-standard safeguards, both digitally and physically, to prevent misuse, loss, unauthorized access, or disclosure.
We use secure third-party platforms (such as WooCommerce, Xero, Stripe, or Mailchimp) for e-commerce, payments, and communication. These platforms are required to comply with privacy laws and use encryption and access control measures.
7. Disclosure of Personal Information
We do not sell your personal information.
We may disclose your information to:
Service providers (e.g., couriers, payment processors, email marketing services)
Government agencies or regulators, where required by law
Business partners, only with your consent or if you’ve entered into a partnership agreement
Some service providers may be located outside Australia (e.g., cloud hosting). If we disclose personal information overseas, we will take reasonable steps to ensure the recipient complies with the APPs.
8. Marketing and Communications
We may send you marketing materials if you have opted in. You can opt out at any time by:
Clicking the “Unsubscribe” link in any email
Contacting us directly at service@safetystop.com.au
We will never spam you or share your details with third parties for marketing without consent.
9. Accessing or Updating Your Information
You have the right to:
Access the personal information we hold about you
Request corrections to your personal information
Withdraw consent for direct marketing
To request access or updates, contact us at service@safetystop.com.au. We aim to respond within 30 days.
10. Complaints
If you believe we’ve breached the Australian Privacy Principles, please contact us at:
Email: service@safetystop.com.au
Subject Line: Privacy Complaint
We take complaints seriously and will investigate promptly. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC): https://oaic.gov.au
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Safety Stop Australia
Email: service@safetystop.com.au
Website: safetystop.com.au